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EU shipping: any product, no restrictions.
Rest of the world shipping: max. 20kg/44lbs.
| Country | Weight limit (kg/lbs) | Size limit (LxWxH) | ETA (in stock products) |
|---|---|---|---|
| Belgium š | no limit | no limit | 1-2 weeks |
| Netherlands š | no limit | no limit | 1-2 weeks |
| Rest of Europe š | no limit | no limit | 1-2 weeks |
| North America āļø | - max. 20kg - max. 44lbs |
- max. 100x50x50 cm - max. 0,40x0,20x0,20 inch |
2-4 weeks |
| South America āļø | - max. 20kg - max. 44lbs |
- max. 100x50x50 cm - max. 0,40x0,20x0,20 inch |
2-4 weeks |
| Australia/Oceania āļø | - max. 20kg - max. 44lbs |
- max. 100x50x50 cm - max. 0,40x0,20x0,20 inch |
2-4 weeks |
| Asia āļø | - max. 20kg - max. 44lbs |
- max. 100x50x50 cm - max. 0,40x0,20x0,20 inch |
2-4 weeks |
| Rest of the world āļø | - max. 20kg - max. 44lbs |
- max. 100x50x50 cm - max. 0,40x0,20x0,20 inch |
2-4 weeks |
You may return most new, unopened items within 14 days of delivery for a refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply click on the "start a return" link in our footer and follow the instructions. Your order number starts with #. We'll notify you via e-mail of your refund once we've received and processed the returned item.
This Set includes:
- 1x Robe
- 1x Nectie: Kids (XS): 115 x 5,5 cm / Adult: 140 x 7 cm
- 1x Tattoo (6 x 10,5 cm)
Robe available in various sizes (please specify when ordering):
XS: 110 cm (Long) x 36 cm (Shoulder)
S: 115 cm (Long) x 42 cm (Shoulder)
M: 130 cm (Long) x 44 cm (Shoulder)
L: 138 cm (Long) x 48 cm (Shoulder)
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
| Question | Answer |
|---|---|
| What are the shipping costs? | Shipping costs vary based on location, weight, and size of the item. You can calculate shipping costs during the checkout process. |
| How long does shipping take? | Shipping times vary by location. Typically, it takes 5-10 business days for delivery within Europe and 10-20 business days worldwide. |
| Can I track my order? | Yes, we provide tracking information once your order is shipped, allowing you to monitor its progress until it reaches your doorstep. |
| Are there any import taxes or duties for international orders? | No! Import taxes and duties are included in our shipping costs. You don't have to worry about that. |
| What is your return policy? | We accept returns within 14 days of delivery for unused and undamaged items. Please contact our customer service for return instructions. |
| How do I contact customer support? | You can reach our customer support team at info@amuzzi.com for any inquiries or assistance with your order. |
| What payment methods do you accept? | We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options. |
| Can I cancel or modify my order after it's been placed? | Please contact us immediately at info@amuzzi.com to request any changes or cancellations to your order. |
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